Francesca fraser
PROJECT MANAGER
Leading Successful Projects from Initiation to Delivery with Empathy, Agility & Resilience
PROJECT HIGHLIGHTS
Closed at 15% under budget on launch of digital magazine
Survey revealed a 60% Increase in student enrollment for career training after participating in career day training
Registrar's office reported a 31% decrease in the number of students contacting their office for orientation guidance
Fundraiser recipient received 54% more than the expected donation
In the past, I have been valued for having strong networking and communication skills. I have a knack for getting things done and finding solutions to complex problems.
Making an Impact, One Project at a Time
◾In the fast-paced business climate, the importance of having an organized tech-savvy professional with over 20+ years of experience is key to taking the lead in your industry.
My aim is to make sure your projects run smoothly, while adhering to deadlines to produce the desired deliverables.
◾I am a resourceful problem solver who values prioritizing team productivity. I am skilled in coordinating cross-functional teams through all stages of a project from inception to close.
It is with a humanistic approach, I play to the strengths of my team, while focusing on eliminating obstacles. As an effective communicator, I see to it that team members are productive and feel connected to the big picture.
◾Since 2002, I have assisted organizations in the execution of program events, the development of seminars, as well as student-led projects.
When it comes to planning, design & development, and execution; I am methodical in practice. I understand what it means to start with a clear requirements, manage dependencies, recognize and remove barriers, while maintaining a high level of productivity.
Project Currently in Progress
e-Learning Training
Role: Project Manager
The client's specific requirement is to provide training for newly hired respiratory therapists who may, at times, fall short of adhering to universal precautions and administrative protocols during critical care emergencies.
DUTIES
Duties: I am currently leading a multifunctional e-learning team. Our mission is to craft an engaging and interactive scenario-based learning experience. Leveraging the Agile framework, insights from subject matter experts (SMEs), and principles from adult learning theory, our team is diligently working on the development of an e-Learning program aimed at mitigating critical care incidents among newly recruited respiratory therapists.
PROJECT SUMMARY & BUSINESS ISSUE
Summary: A trauma hospital within a metropolitan city has had a recent influx of new staff. It has been reported that a noticeable increase in critical care incidents is higher when new-hire respiratory therapists are on duty. This client is seeking training for newly hired respiratory therapist who fail to follow universal precautions, and administrative procedures during critical care emergencies.
Performance Problem Addressed: The specific performance problem being address in this eLearning experience pertains to the skills gap of new hire respiratory therapists working in critical care units of a hospital.
Left unaddressed, management is concerned with having to deal with increase risks related to negligence. The strain of having under-skilled respiratory therapists leaves veteran therapists vulnerable to burnout and over compensation during working hours.
Process & Approach
PROCESS:
Met with the project sponsor to conduct a comprehensive review of their Request for Proposal (RFP), analyzing their specific needs and deliverable requirements. Established project milestones, reviewed cost estimates, and defined quality standards for the e-learning training program.
Collaborated closely with the lead respiratory therapist, who served as the Subject Matter Expert (SME), to outline course content and identify key performance gaps among new-hire respiratory therapists.
Developed a project charter based on thorough research, analysis, and the desired requirements, taking into account dependencies and constraints.
Upon receiving approval of the project charter from the project sponsor, organized a kick-off meeting with the development team, which included the Instructional Designer, e-Learning developer, and SME.
APPROACH:
An agile approach was adopted to foster ongoing collaboration throughout the project's lifecycle. This involved establishing a communication plan and crafting a project schedule using Jira software
Three-week sprint cycles were employed to iteratively develop content that could be reviewed by Subject Matter Experts (SMEs)
Hear What Colleagues Have to Say...
“Francesca went above and beyond her normal duties to help our department shine and thrive; she took part in staff meetings and professional development days and contributed to their success.
She was always an added asset with her serious professional and collegial personality, amazing community-building skills, unconditional support to her fellow colleagues and management.”
"Always dependable and professional, we relied on Francesca to support with various projects and their implementation.
Francesca is a great problem solver and always willing to lend a hand. She was a pleasure to work with and a great addition to any team!"
"She's reliable, solution-focused, and holds herself to impeccable standards. Not only does she embody these qualities, but she also invests in helping those around her succeed.
Francesca coaches others with a gentle hand, pushing them to exceed their own expectations. Invariably, she's a positive influence wherever she goes.”